Last modified: [06/16/2024]

Welcome to ghost-pulse.com (“Website”), owned and managed by Ghost Wave, LLC, a Utah limited liability company (“Ghost Wave”, “we”, “us”, or “our”). This Privacy Policy describes how your information is collected, used, and shared when you visit or interact with our Website or utilize our services (“Services”). We are committed to protecting your privacy and handling your data in compliance with the Utah Consumer Privacy Act (UCPA) and other applicable laws.

1. Definitions

Personal Data: Information relating to an identified or identifiable natural person (“data subject” or “user”). This includes names, identification numbers, location data, online identifiers, or factors specific to the identity of that person.

Data Subject/User: Any identified or identifiable natural person whose personal data is processed by Ghost Wave, LLC.

Processing: Any operation performed on personal data, whether by automated means or otherwise, including but not limited to collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.

Consent: Any freely given, specific, informed, and unambiguous indication of the data subject/user’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Information We Collect

Ghost Wave, LLC and our service providers may collect Personal Data and information that does not identify you individually when you use our Website or Services. Categories and examples include:

1. Identifiers: Name, nickname, postal address, IP address, email, account numbers, government identification numbers.

2. Other Information: Phone number, financial details, information you provide via forms, surveys, or communications.

3. Protected Characteristics: Age, citizenship, marital status, veteran or military status.

4. Internet/Device Data: Browsing and search history, device and browser information, referring/exit pages, and cookies.

5. Geolocation Data: Your general location based on device data or IP address.

6. Audio/Visual Data: If you contact us by phone or video, or upload content.

We do NOT knowingly collect biometric information or educational records as defined in Utah law.

3. How We Collect Data

We may collect data:

• Directly from you (when you fill out forms, contact us, or use our Services)

• Automatically via cookies or similar technologies

• From third parties for analytics or technical support

• Cookies help us improve your experience on our Website. You can disable cookies in your browser, but some functionality may be affected.

We use Google Analytics and similar third party services to monitor and improve Website performance. Review how Google uses data here: www.google.com/policies/privacy/partners

4. How We Use and Share Your Information

We do NOT sell or rent your Personal Data. We may share Personal Data:

• With vendors and service providers solely to support Website operation and service fulfillment

• To comply with laws, regulations, or legal process (including Utah Code Ann. § 13-37-301 re: “consumer request” requirements)

• To protect our rights, safety, and Service integrity

• During business transfers (merger, sale, bankruptcy)

• As otherwise required or permitted by law

We use your information to:

• Provide, maintain, and improve Services

• Communicate with you (including responses to inquiries or support requests)

• Fulfill your requests and process transactions

• Ensure security and compliance

• Market our own products and services where permitted (subject to opt-out)

• Any automatically collected (non-personally identifiable) information may be aggregated and used for research, analytics, or improvement of services.

5. Data Security

We implement reasonable and appropriate physical, administrative, and technical safeguards to protect your data from unauthorized access or disclosure, in accordance with Utah Code Ann. § 13-44-201 et seq. However, no internet transmission is completely secure; you assume the risk of data transmission.

6. Your Rights (Utah Residents / UCPA)

Under Utah Consumer Privacy Act (UCPA) (Utah Code Ann. § 13-37-201 et seq.), you have these rights:

Right to Access: Request which Personal Data we hold about you

Right to Delete: Request deletion of your Personal Data (subject to exceptions)

Right to Data Portability: Receive a copy of your data in a portable format

Right to Opt-Out: Request not to have your Personal Data used for certain purposes, such as targeted advertising or sales of data (we currently do not sell data)

To exercise these rights, please email us: support@ghost-pulse.com

7. Children’s Privacy

Our Website and Services are not directed to individuals under 18. We do not knowingly collect personal data from anyone under 13. If you believe we have inadvertently collected such data, contact us immediately at [support@ghost-pulse.com] and we will delete it.

8. Data Retention

We retain your Personal Data for as long as required to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, and enforce agreements. Typically, this is the duration of your relationship with us plus up to 12 months, unless otherwise required by law.

9. Third Party Links

Our Website may contain links to third-party websites or apps. We are not responsible for their privacy practices, and this Policy does not govern their actions. You should consult the privacy policies of such websites before providing any data.

10. Users in Other States or Outside the U.S.

If you are located outside Utah or the U.S., your information may be processed in the United States. Local laws may differ and by using our Website, you consent to such transfer.

If you are in the European Union, please contact us to exercise any GDPR rights or for questions about cross-border data transfers.

11. Changes to this Privacy Policy

Ghost Wave, LLC reserves the right to modify this Policy at any time. If we make material changes, we will update the effective date and notify users as required by law. Please review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us:

Ghost Wave, LLC Email: support@ghost-pulse.com Website: https://ghost-pulse.com

Address: 700 S Main St STE 110, Logan, Ut 84321